Bought a phone and 1) They could not answer if the water sealing was re-applied when I chose a NEW BATTERY, instead, they just kept saying that they do not guarantee it. Eventually they said they would find out, and have not reported back yet, two weeks later. Suspect they never will. 2) MOST IMPORTANTLY: They sent me a US version of the phone, so I literally had to HACK THE PHONE to be able to receive UPDATES to it. This phone was never meant for the European market, yet they sell it to the European market. For someone less tech savvy, they would miss 6 of the remaining years of free security and OS updates, because they put a European SIM card in it. This is not even borderline, but directly, fraudulent.