Absolutely first and last experience dealing with this company.. Ordered an Apple watch, which was delivered yesterday morning 21st Dec.. After setting up, the watch battery would not hold the charge for longer than 30 minutes, so literally spent an hour jumping through hoops last evening, with taking pics, and everything they require in order to return it.. Today 22nd, took the package with the supposed, free returns label on it, drove four miles in Xmas traffic, to drop off location, only to be told, it would not accept the bar code...I got the address from the original packaging, then drove to the post office and spent £8.35. to have it sent special delivery, with tracking to the seller.. NEVER AGAIN WILL I USE THIS COMPANY...BEWARE..