A few problems with delivery, but that's the fault of poor courier services in Greece - Back Market should be more selective in who they use because there are reliable, world-class companies here, especially for moving small packages such as phones and laptops. However, when it finally arrived the device was beautifully and professionally packaged, visually in first class condition, and it works perfectly. I was initially put off by a few poor reviews for this company, but I'm very glad I went ahead, and if there were problems they seem to have got them sorted out. Very impressed!